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Shipment tracking software for your customers
Give your customers the shipment tracking transparency they expect — from pickup to proof of delivery, powered by a live shipment tracking system connected directly to the CADIS ecosystem.
Shipment Tracking Benefits at a Glance
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Live ETA Updates
Estimated arrival times calculated dynamically and continuously updated as the driver progresses — improving shipment tracking reliability and customer trust.
Shipment Tracking — Live ETA
Shipment tracking ETAs that update automatically as the driver moves
cadisTRACK dynamically calculates shipment tracking estimated arrival times using live GPS data and actual route progress. As the driver advances along the route, shipment tracking ETAs are continuously recalculated and displayed to the customer — no manual updates, no static estimates.
Accurate shipment tracking ETAs reduce uncertainty, prevent missed deliveries, and eliminate the need for customers to call and ask when their shipment will arrive.
- Dynamic shipment tracking ETA calculation based on live driver GPS data
- Continuously updated as shipment tracking route progress changes
- Reduces WISMO calls by giving customers accurate arrival windows
- Improves customer trust and perception of shipment tracking reliability
Shipment Tracking Status
Full shipment tracking lifecycle in real time — registered, in transit, out for delivery, delivered. Always clear, always up to date for every shipment.
Shipment Tracking Status
The full shipment tracking lifecycle, visible in real time
cadisTRACK gives customers a clear, intuitive view of the full shipment tracking lifecycle — from registration in the tracking system to delivery. Shipment tracking status updates are always current and presented in a simple, customer-friendly format.
- All key shipment tracking statuses: registered, in transit, out for delivery, delivered
- Clear and intuitive shipment tracking — no logistics jargon for end customers
- Always up to date, sourced directly from real-time operational shipment tracking data
- Accessible via tracking number, postal code, or a secure shipment tracking link
Live Stop Tracking
Customers can see the current stop and the next planned stop — unprecedented transparency at every step of the shipment tracking journey.
Live Shipment Stop Tracking
Current stop and next planned stop — always visible in the shipment tracking portal
cadisTRACK goes beyond simple shipment tracking status updates by showing customers the current stop and the next planned stop on the route. This level of transparency into the shipment tracking journey is what customers expect from leading platforms — and now logistics providers can offer it too.
- Displays current and next stop in the real-time shipment tracking flow
- Geolocation updates from live driver activity data within the shipment tracking system
- Reduces delivery-time anxiety for shipment tracking recipients
- Improves customer perception of shipment tracking service quality
Shipment History
Every shipment tracking status change is logged with precise timestamps — a complete, verifiable history that supports transparency and dispute resolution.
Shipment Tracking History
A complete, verifiable shipment tracking log of every status change
Every event in the shipment tracking journey is recorded with a precise timestamp — creating a complete, verifiable shipment tracking history from pickup to delivery. This supports transparency, simplifies dispute resolution, and instantly gives customer service teams the shipment tracking information they need.
- Every shipment tracking status change logged with precise timestamps
- Complete and verifiable shipment tracking history per shipment
- Supports dispute resolution and shipment tracking service quality control
- Proof of delivery included in the shipment tracking record
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3PL & Logistics Providers — Branded Shipment Tracking System
Last-Mile Delivery Shipment Tracking
Parcel & Courier Shipment Tracking
End-to-end functionality
The cadisTRACK shipment tracking software covers the full tracking journey — from the moment a customer accesses the shipment tracking portal to the final confirmation of proof of delivery.
Customers instantly access their shipment tracking information — via a secure tracking link sent by the logistics provider, or by entering a tracking number and postal code directly on the shipment tracking portal. No login, no friction, no barriers to accessing the shipment tracking system.
- Access the shipment tracking system via a secure link or tracking number + postal code
- No customer account or login required for shipment tracking
- Fully mobile-optimized shipment tracking — works on any device
- Custom-branded shipment tracking portal, aligned with the logistics provider's identity
- GDPR-compliant shipment tracking system — secure and data-protected
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Once accessed, the shipment tracking portal instantly displays the current shipment status — with live geolocation updates sourced directly from driver activity within the CADIS shipment tracking system. No delays, no static shipment tracking status pages.
- Real-time shipment tracking status from live operational data
- Shipment tracking geolocation updates from live driver activity
- Current stop and next planned stop always visible in the shipment tracking portal
- Intuitive, clear shipment tracking language for end customers
- Sourced directly from the CADIS TMS — no delay or duplication of shipment tracking data
As the driver progresses along the route, shipment tracking ETAs are automatically recalculated and updated in real time within the shipment tracking system. Customers always see the most accurate arrival window — without needing to refresh the page or call customer service for their shipment status.
- Shipment tracking ETAs are dynamically recalculated as route progress changes
- Shipment tracking updates triggered by live GPS and driver activity data
- Reduces uncertainty and failed shipment delivery attempts
- B2B customers can plan goods receipt based on shipment tracking data
- Up to 60% reduction in order status inquiry calls thanks to real-time shipment tracking
When the shipment is delivered, the shipment tracking status updates to "Delivered" — including full delivery information and proof of delivery, where available. The complete, timestamped shipment tracking history remains accessible for audit and dispute resolution purposes via the shipment tracking system.
- Shipment tracking status updates to "Delivered" with a timestamp on completion
- Proof of delivery accessible directly from the shipment tracking portal
- Complete, timestamped shipment tracking history kept for every shipment
- Supports dispute resolution and customer service shipment tracking inquiries
- Shipment tracking data retained in line with GDPR requirements
Beyond real-time shipment tracking status and ETAs, cadisTRACK offers the branding, compliance, and integration capabilities logistics providers need to deploy a professional shipment tracking system for their customers.
Everything you need for a premium shipment tracking experience
Fully Customizable White-Label Shipment Tracking Portal
Brand Customization
cadisTRACK is fully customizable — logistics providers can customize the logo, colors, and domain (e.g., tracking.yourcompany.com) to deliver a seamless, white-label shipment tracking experience that reinforces their brand at every customer touchpoint.
- Custom logo, colors, and brand identity on the shipment tracking portal
- Custom domain for your shipment tracking system (e.g. tracking.clientname.com)
- Consistent brand experience from shipment tracking notification to delivery
GDPR-Compliant & Mobile-Optimized Shipment Tracking
Compliance & Mobile
cadisTRACK is designed from the ground up to meet GDPR and data protection requirements — and is fully optimized for mobile devices, ensuring a seamless shipment tracking experience for customers regardless of screen size or device.
- GDPR-compliant shipment tracking system by design — secure and data-protected
- Fully mobile-optimized shipment tracking for smartphones and tablets
- Fast rollout — no new backend integration required for CADIS customers
Shipment Tracking Geolocation From Live Driver Activity
Live Geolocation
cadisTRACK integrates seamlessly as a shipment tracking system with CADIS TMS, the cadisCONNECT API, and driver mobile apps — and can also connect to third-party systems via API. For existing CADIS customers, no additional backend integration is required to activate the shipment tracking system.
- Native shipment tracking system integration with CADIS TMS and the cadisCONNECT API
- Compatible with driver mobile apps for live shipment tracking data
- Third-party shipment tracking system integration via standard API
Shipment Tracking System — Native CADIS Integration
Seamless Integration
cadisTRACK integrates seamlessly as a shipment tracking system with CADIS TMS, the cadisCONNECT API, and driver mobile apps — and can also connect to third-party systems via API. For existing CADIS customers, no additional backend integration is required to activate the shipment tracking system.
- Native shipment tracking system integration with CADIS TMS and the cadisCONNECT API
- Compatible with driver mobile apps for live shipment tracking data
- Third-party shipment tracking system integration via standard API
Integration within the CADIS ecosystem
FAQ & More
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