Shipment Tracking Software for Your Customers

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Give your customers the shipment tracking transparency they expect — from pickup to proof of delivery, powered by a live shipment tracking system connected directly to the CADIS ecosystem.

Shipment Tracking Benefits at a Glance

Live ETA Updates

Estimated arrival times calculated dynamically and updated continuously as the driver progresses — improving shipment tracking reliability and customer confidence.

Shipment Tracking — Live ETA

Shipment tracking ETAs that update automatically as the driver moves

cadisTRACK calculates shipment tracking estimated arrival times dynamically using live GPS data and real route progress. As the driver moves along the route, shipment tracking ETAs are continuously recalculated and displayed to the customer — no manual updates, no static estimates.

Accurate shipment tracking ETAs reduce uncertainty, prevent failed deliveries and eliminate the need for customers to call and ask when their shipment will arrive.

  • Dynamic shipment tracking ETA calculation based on live driver GPS data
  • Continuously updated as shipment tracking route progress changes
  • Reduces WISMO calls by giving customers accurate arrival windows
  • Improves customer confidence and shipment tracking reliability perception

Shipment Tracking Status

Complete shipment tracking lifecycle in real time — registered, in transit, out for delivery, delivered. Always clear, always up to date for every consignment.

Shipment Tracking Status

The complete shipment tracking lifecycle, visible in real time

cadisTRACK provides customers with a clear, intuitive view of the full shipment tracking lifecycle — from the moment it is registered in the shipment tracking system through to delivered. Shipment tracking status updates are always current and presented in a simple, customer-friendly format.

  • All key shipment tracking statuses: registered, in transit, out for delivery, delivered
  • Clear and intuitive shipment tracking — no logistics jargon for end customers
  • Always up to date, sourced directly from live operational shipment tracking data
  • Accessible via tracking number, ZIP code or secure shipment tracking link

Live Stop Tracking

Customers can see the current stop and the next planned stop — unprecedented transparency into every step of the shipment tracking journey.

Live Stop Shipment Tracking

Current stop and next planned stop — always visible in the shipment tracking portal

cadisTRACK goes beyond simple shipment tracking status updates by showing customers the current stop and the next planned stop on the route. This level of transparency into the shipment tracking journey is what customers expect from leading platforms — and now logistics providers can offer it too.

  • Displays current and next stop in the shipment tracking flow in real time
  • Geolocation updates from live driver activity data within the shipment tracking system
  • Reduces anxiety around delivery timing for shipment tracking recipients
  • Improves customer perception of shipment tracking service quality

Shipment History

Every shipment tracking status change logged with precise timestamps — a complete, auditable history that supports transparency and dispute resolution.

Shipment Tracking History

A complete, auditable shipment tracking log of every status change

Every event in the shipment tracking journey is recorded with a precise timestamp — creating a full, auditable shipment tracking history from pickup to delivery. This supports transparency, simplifies dispute resolution and gives customer service teams the shipment tracking information they need instantly.

  • Every shipment tracking status change logged with precise timestamps
  • Complete and auditable shipment tracking history per consignment
  • Supports dispute resolution and shipment tracking service quality control
  • Proof of delivery included within the shipment tracking record

3PL & Logistics Providers — Branded Shipment Tracking System

Offer a professional, branded shipment tracking system as a value-added service — strengthening client relationships and differentiating your offer. cadisTRACK allows 3PLs to deliver premium shipment tracking experiences under their own brand, without any additional backend complexity or development investment.
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Last-Mile Delivery Shipment Tracking

Improve customer communication and reduce failed delivery attempts with accurate, live ETAs and real-time shipment tracking status updates. cadisTRACK gives last-mile operators the shipment tracking tools to keep recipients informed at every step — so they are ready to receive their delivery and fewer attempts are needed.
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Parcel & Courier Shipment Tracking

Provide e-commerce–level shipment tracking transparency to your customers without custom development. cadisTRACK gives parcel and courier operators a ready-to-deploy, branded shipment tracking portal that meets the expectations of today's online shoppers — reducing WISMO calls and improving customer satisfaction at scale.
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End-to-end functionality

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cadisTRACK shipment tracking software covers the full tracking journey — from the moment a customer accesses the shipment tracking portal to final proof of delivery confirmation.

Customer Access

Customers access their shipment tracking information instantly — via a secure tracking link sent by the logistics provider, or by entering a tracking number and ZIP code directly on the shipment tracking portal. No login, no friction, no barriers to accessing the shipment tracking system.

  • Access the shipment tracking system via secure link or tracking number + ZIP code
  • No customer account or login required for shipment tracking
  • Fully mobile-optimized shipment tracking — works on any device
  • Branded shipment tracking portal aligned with the logistics provider's identity
  • GDPR-compliant shipment tracking system — secure and data-protected

Live Shipment Tracking

Once accessed, the shipment tracking portal displays the current shipment status instantly — with live geolocation updates sourced directly from driver activity within the CADIS shipment tracking system. No delays, no static shipment tracking status pages.

  • Real-time shipment tracking status from live operational data
  • Shipment tracking geolocation updates from live driver activity
  • Current stop and next planned stop always visible in the shipment tracking portal
  • Intuitive, clear shipment tracking language for end customers
  • Sourced directly from CADIS TMS — no shipment tracking data delay or duplication
ETA & Updates

As the driver progresses along the route, shipment tracking ETAs are automatically recalculated and updated in real time within the shipment tracking system. Customers always see the most accurate arrival window — without needing to refresh or call customer service for shipment tracking status.

  • Shipment tracking ETAs recalculated dynamically as route progresses
  • Shipment tracking updates triggered by live GPS and driver activity data
  • Reduces uncertainty and failed shipment delivery attempts
  • B2B customers can plan inbound receiving based on shipment tracking data
  • Up to 60% reduction in WISMO calls via real-time shipment tracking
Proof of Delivery

When the shipment is delivered, the shipment tracking status updates to Delivered — including full delivery information and proof of delivery where available. The complete timestamped shipment tracking history remains accessible for audit and dispute resolution purposes through the shipment tracking system.

  • Shipment tracking status updates to Delivered with timestamp upon completion
  • Proof of delivery accessible directly from the shipment tracking portal
  • Full timestamped shipment tracking history retained for every consignment
  • Supports dispute resolution and shipment tracking customer service queries
  • Shipment tracking data retained in compliance with GDPR requirements

Beyond real-time shipment tracking status and ETAs, cadisTRACK provides the branding, compliance and integration capabilities that logistics providers need to deploy a professional shipment tracking system for their customers.

Everything you need for a premium shipment tracking experience

Fully Brandable White-Label Shipment Tracking Portal

Custom Branding

cadisTRACK is fully brandable — logistics providers can customize logo, colors and domain (e.g. tracking.yourcompany.com) to deliver a seamless, white-label shipment tracking experience that reinforces their brand at every customer touchpoint.

  • Custom logo, colors and brand identity on the shipment tracking portal
  • Custom domain for your shipment tracking system (e.g. tracking.clientname.com)
  • Consistent brand experience from shipment tracking notification to delivery
Graphical dispatching on a map with live traffic information and vehicle positions
Entry and dispatching of ad-hoc collection orders, even when the truck is on route
Automated pre-dispatching withcadis®Rules Engine
Route planning and stop sequence optimization
Calculation of arrival times (ETA) with alert in case of imminent delay
Management of notification to specific consignees

GDPR-Compliant & Mobile-Optimized Shipment Tracking

Compliance & Mobile

cadisTRACK is designed to meet GDPR and data protection requirements from the ground up — and is fully optimized for mobile devices, ensuring a smooth shipment tracking experience for customers on any screen size or device.

  • GDPR-compliant shipment tracking system by design — secure and data-protected
  • Fully mobile-optimized shipment tracking for smartphones and tablets
  • Fast rollout — no new backend integration required for CADIS customers
Graphical dispatching on a map with live traffic information and vehicle positions
Entry and dispatching of ad-hoc collection orders, even when the truck is on route
Automated pre-dispatching withcadis®Rules Engine
Route planning and stop sequence optimization
Calculation of arrival times (ETA) with alert in case of imminent delay
Management of notification to specific consignees

Shipment Tracking Geolocation from Live Driver Activity

Live Geolocation

Graphical dispatching on a map with live traffic information and vehicle positions
Entry and dispatching of ad-hoc collection orders, even when the truck is on route
Automated pre-dispatching withcadis®Rules Engine
Route planning and stop sequence optimization
Calculation of arrival times (ETA) with alert in case of imminent delay
Management of notification to specific consignees

cadisTRACK integrates seamlessly as a shipment tracking system with CADIS TMS, cadisCONNECT API and mobile driver applications — and can also connect with third-party systems via API. For existing CADIS customers, no additional backend integration is required to activate the shipment tracking system.

  • Native shipment tracking system integration with CADIS TMS and cadisCONNECT API
  • Compatible with mobile driver applications for live shipment tracking data
  • Third-party shipment tracking system integration via standard API

Shipment Tracking System — Native CADIS Integration

Seamless Integration

Graphical dispatching on a map with live traffic information and vehicle positions
Entry and dispatching of ad-hoc collection orders, even when the truck is on route
Automated pre-dispatching withcadis®Rules Engine
Route planning and stop sequence optimization
Calculation of arrival times (ETA) with alert in case of imminent delay
Management of notification to specific consignees

cadisTRACK integrates seamlessly as a shipment tracking system with CADIS TMS, cadisCONNECT API and mobile driver applications — and can also connect with third-party systems via API. For existing CADIS customers, no additional backend integration is required to activate the shipment tracking system.

  • Native shipment tracking system integration with CADIS TMS and cadisCONNECT API
  • Compatible with mobile driver applications for live shipment tracking data
  • Third-party shipment tracking system integration via standard API

Integration within the CADIS ecosystem

A connected overview of how CADIS brings planning, execution and real-time operational visibility together across transport and logistics workflows.
Connected Planning & Dispatch
CADIS connects route planning, operational rules and automated dispatching in one workflow, helping teams move from planning to execution with less manual coordination.
01
Mobile Execution & Status Feedback
Field and operations teams can receive tasks, update statuses and share operational feedback in real time through connected mobile workflows across the CADIS platform.
02
Real-Time Visibility & Data Connectivity
Operational data stays synchronized across CADIS modules and external systems through CADIS Connect and standard APIs, reducing duplication and keeping teams aligned.
03

FAQ & More

A clear overview of how CADIS supports route planning, execution, and real-time delivery management.
What is cadisTRACK shipment tracking software?
cadisTRACK is a real-time, customer-facing shipment tracking system for logistics providers. It gives customers live shipment tracking visibility — from pickup to proof of delivery — powered directly by operational data from the CADIS ecosystem. The shipment tracking system is designed to reduce WISMO calls, improve customer satisfaction and strengthen brand perception without additional backend complexity.
Does cadisTRACK shipment tracking system require new backend integration?
No. For existing CADIS customers, no additional backend integration is required to activate the shipment tracking system. cadisTRACK connects natively with CADIS TMS and cadisCONNECT API, making shipment tracking deployment fast and straightforward. For third-party systems, standard API integration is available to connect any existing platform to the shipment tracking system.
Is cadisTRACK shipment tracking GDPR-compliant?
Yes. The cadisTRACK shipment tracking system is designed from the ground up to meet GDPR and data protection requirements. Customer shipment tracking data is handled securely, and the solution includes the necessary controls to ensure compliance with applicable data protection regulations across all shipment tracking operations.
Can the cadisTRACK shipment tracking portal be branded with our company identity?
Yes. The cadisTRACK shipment tracking system is fully brandable — logistics providers can customize the logo, colors and domain name (e.g. tracking.yourcompany.com) to deliver a seamless, white-label shipment tracking experience that is fully aligned with their brand identity and trusted by their customers.
How accurate are the ETA updates in the cadisTRACK shipment tracking system?
Shipment tracking ETAs are updated dynamically using live GPS data and real route progress from driver activity in the CADIS ecosystem. Unlike static shipment tracking solutions that rely on scheduled status updates, cadisTRACK continuously recalculates shipment tracking ETAs as the driver moves along the route — providing the most accurate arrival windows possible for every shipment.
Can customers access the shipment tracking system on mobile devices?
Yes. The cadisTRACK shipment tracking system is fully mobile-optimized and works seamlessly on smartphones, tablets and desktop devices. Customers can access their shipment tracking via a secure link sent by the logistics provider or by entering their tracking number and ZIP code directly on the shipment tracking portal — from any device, at any time, without requiring an account.
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