Case Study

How Kunzendorf Transformed Its Logistics Operations with a Cloud-Based TMS

Kunzendorf, a German piece goods logistics provider operating in key metropolitan areas including Berlin and Stuttgart, needed a secure, reliable, and transparent logistics software solution to manage complex transport operations. By migrating from an outdated on-premise setup to the CADIS SaaS Transport Management System, the company integrated its existing IT landscape, modernized its logistics infrastructure in just two months, improved transport visibility and security, achieved stable cloud performance, and reached over 99% scanner penetration for digital proof of delivery.

From System Instability to a Clear Need for Logistics Digital Transformation

Before the migration, Kunzendorf was running an older on-premise version of CADIS. Over time, the setup had become increasingly difficult to manage.

The company faced fluctuating system performance, internal server maintenance, hardware dependency for scanners, limited operational transparency, and security risks, including Trojan-related incidents. For a logistics provider managing time-sensitive transport operations, these issues created more than technical friction - they affected reliability, responsiveness, and confidence in daily execution.

As Kunzendorf explained:

“We were no longer able to maintain a stable and reliable level of performance. That made it clear we needed to replace it as quickly as possible.”

The challenge was clear: Kunzendorf needed to move away from infrastructure risk and toward a more stable, scalable, and secure transport management system.

Replacing On-Premise Complexity with a Secure Cloud-Based TMS

By moving to the CADIS Cloud TMS, Kunzendorf eliminated the need to manage its own server infrastructure and significantly reduced IT complexity.

The SaaS model gave the company a more stable logistics software environment, while strengthening cybersecurity and reducing the risks associated with maintaining an on-premise system.

“On the CADIS cloud solution, we can completely exclude that risk. That’s a different security level.”

For Kunzendorf, the value of a cloud-based TMS was not only technical. It created a stronger foundation for logistics digital transformation: better system performance, greater scalability, reduced maintenance overhead, and a more secure platform for managing transport operations.

Going Live in Two Months with Minimal Operational Disruption

Although the migration was originally planned as a phased rollout, a security incident accelerated the project. Kunzendorf needed to move fast - without putting daily logistics operations at risk.

The implementation was completed in just two months, including rapid interface rebuilding and productive use within weeks.

“A two-month implementation for a company of our size probably has few equals.”

This speed was especially important because Kunzendorf operates within a complex IT environment. The CADIS cloud-based Transport Management System had to support continuity, integrate with existing systems, and enable teams to keep working with minimal disruption.

The result was a fast, controlled migration that helped Kunzendorf modernize its logistics operations without slowing down the business.

Achieving 99% Digital POD and Greater Supply Chain Visibility

One of the strongest outcomes of the migration was Kunzendorf’s achievement of over 99% scanner penetration.

This significantly improved digital proof of delivery, real-time status updates, and customer transparency. With better scanner usage and more reliable transport data, Kunzendorf gained stronger visibility across its logistics operations.

Real-time ETA calculation and route transparency also enabled better tour evaluation, improved fulfillment rates, and easier identification of operational bottlenecks.

The benefits extended beyond dispatch. Other departments could access reliable transport data directly in the system, reducing internal interruptions and improving customer responsiveness.

As Kunzendorf summarized:

“It really brought tangible effects - and we are very grateful for that.”

Kunzendorf’s transformation shows how a modern cloud-based TMS can help logistics providers improve operational efficiency, strengthen security, increase supply chain visibility, and build a scalable foundation for future transport automation.

LOCATION

Munich, Germany

INDUSTRY

Piece Goods Logistics

SOLUTION

CADIS Cloud TMS

IMPLEMENTATION

2 Months

RESULT

99% Digital POD

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